(Revised January 2021)
Thank you for visiting Security Mutual Life Insurance Company of New York’s corporate website, the My Security Mutual® web portal, or our social media profiles, pages or channels. Your privacy during your visit and through the course of any interaction with us via these outlets is very important to us. When you visit these outlets and communicate with us, we will not collect personal information about you, unless you provide us that information voluntarily.
If you provide personal information to us, we will not sell that information. We may share the information with our internal customer service representatives and other Security Mutual employees, or an agent, to enable them to address your question or concern. We will only disclose information in compliance with applicable laws and regulations and will require the recipient to protect the information and use it only for the purpose provided, for example, as necessary to provide service or products requested by you. We maintain physical, electronic, and procedural safeguards that comply with state regulations to guard your personal information.
Website Visitation; Cookies
When you visit Security Mutual’s website, the My Security Mutual® web portal, or our social media profiles, pages or channels, we collect certain information via cookies that does not identify you personally, but provides us with usage data. This data is used to help us determine what pages are visited most often and the average time visitors spend at the site. The information is used for internal auditing and to help us improve our site. Cookies are small pieces of information that websites can store on your computer.
In addition, when you visit the My Security Mutual® web portal, we collect and may save personal information to verify your identity and process transactions you request.
Security Mutual welcomes your questions, and we have supplied the page to help you communicate your needs to us electronically. In order to process any requests you may have, we will share the information you provide with our customer service representatives, other employees, or an agent, to enable them to address your questions and concerns.
Generally information shared via the internet is not secure. Please note that the messages we receive from you are not encrypted. Therefore, your email transmission to us, like most, if not all, non-encrypted Internet e-mail communications, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For this reason, we recommend that you do not include any information that you consider confidential (e.g., social security number) in your electronic communications with us. If additional information is required to process your request, a representative will contact you. Or, please call us at 1-800-346-7171.
Links to Third Party Sites
We may provide links to other parties’ websites or information. These links allow you to leave our site. The linked sites are not under our control and we are not responsible for the contents of any linked site or any link contained in any linked site. We are providing these links only as a convenience, and the inclusion of any link does not imply our endorsement, approval or affiliation with any such third party or site.
Be aware that these third party sites may collect information about you. Security Mutual is not responsible for the action of these third parties and we encourage you to review their privacy policies to learn what type of personal information, if any, they collect.
For More Information
Security Mutual Life Insurance Company of New York
P.O. Box 1625
Binghamton, NY 13902